Safeguarding is a key priority and of paramount importance at The Serendipity Centre Ltd (see our Safeguarding Policy and our Anti-Bullying Policy).

The core of our ethos is a whole-team approach and, as a result, safeguarding and the welfare of our girls is embedded in our culture and daily lives. Our pro-active approach creates a caring, friendly and safe environment; and both young people and the staff team are supported by a dedicated Head of Safeguarding and a safeguarding team.

The use of skilled and highly-consistent behaviour management by all the team helps create a culture of care, learning and keeping safe. Linked to this is an open and transparent forum for discussing the needs of our girls and a multi-disciplinary approach to the support of their individual needs.

The girls are actively involved in shaping all the decisions that affect their lives and they are supported to achieve their full potential.

“I feel all staff listen and support me . I can speak to all staff with any concerns. They are always ready to help me.” Student B, 16.